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Leland Instant Upgrade FAQ's
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detdesc::What is Leland Instant Upgrade?
Instant Upgrade allows you to receive an instant market value for what your gear is worth on trade. This can be applied to a pending order or future orders as soon as your gear arrives at our doorstep.

How does it work?
Find your unwanted rod or reel model(s) under the categories: Upgrade Your Rods or Upgrade Your Reels. Determine item condition (Flawless, Good or Broken) and then select Let's Upgrade it! This takes you to the Trade In Request Page, go ahead keep adding items to reach your desired gift card amount. Displayed here will be the list of gear you have to Instant Upgrade and the store credit we'll give you in the form of a gift card. Sign in, checkout and wait for return instructions which will be emailed to you shortly. Mail your gear to us and the day it arrives we'll issue a gift card to you via email. You're now able to use this online or over the phone.

Details Please?
Leland Upgrade, an established consignment program has been putting the finest fly fishing tackle in the hands of anglers for years. This process takes approximately 3-4 weeks by the time you send in your gear and we issue a final store credit. We're fast, easy, and free but sometimes this process isn't fast enough. That's where Leland Instant Upgrade comes into play.

How do you determine the value for my gear?
The answer is ebay, the worlds largest online marketplace. We capture that data using TeraPeak, the leading market research solution. Using those two trusted sources will tell you exactly what your rod or reel is worth. We'll get back to you shortly with a value to put towards that new rod you've been drooling over.

Why not sell it myself?
You could sell your used fly rod or reel yourself on ebay or Craigslist for cash. However, this takes time, lots of time if you haven't sold tackle before. Then there are photos, writing item description, identifying quality, consumer questions, shipping and finally trying to receive payment. We do all of this for you without the hassle of selling it yourself and the end result is a gift card for the gear you wanted to buy all along.

Can I get a gift card before you receive my gear?
Of course you can. Simply complete the checkout procedure and give us a call. We'll process the order right away using your credit card for the full amount. When your gear arrives, instead of issuing you a gift card we'll issue it in the form of a refund back to your original credit card. This is the fastest way to get you fishing the gear you've always wanted!

How to Upgrade an Item

1. Select Upgrade Your Rods or Upgrade Your Reels

faq1


2. Find the model you wish to trade in and select Get Upgrade Offer

 faq2

3. Select between three item condition options. Flawless, Good or Broken. If you're not sure select the What Item Condition Is it in? icon.

faq3 

4. Once you select the item condition the offer is shown below in orange. Select Let's Upgrade it!

faq4

5. Once at the page shown below select Upgrade Checkout. Note: If you're an existing customer you will be asked to login using your username and password. If you're a new customer, enter your contact information along with your shipping address and then you may continue with checkout.


Smiley face

6. After selecting Upgrade Checkout you will see the screen shown below and an email will follow within 1-30 minutes depending on your email provider. Also note, you can only checkout with one item at a time but keep adding items until you're reached your desired amount you would like to trade in. Keep a tally of the total if you wish.

faq6

7. You're almost done! Check your email, pack up your gear and ship it. The day it arrives at our doorstep you'll be emailed a gift card number you can use online or over the phone. Need it quicker, just call (866) 672-1959. We're here to get you fishing new gear fast!

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What our upgrader's have to say
When a customer trusts us to get the best prices for their unwanted gear, it’s our duty to provide the best service possible.
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7/2/13
Jim of Naples, FL

Dear Leland Upgrade Team
Last year I happened to tell one of my fishing buddies, that I wanted to sell some of my old fly fishing stuff on ebay.  My friend told me about Leland Fly Fishing Outfitters and the Leland Upgrade program.
 
After reading about the Leland Upgrade on your website, and a quick phone call for some minor questions, I sent you my fly fishing rods & equipment that I wasn't using anymore.  I can't tell you how surprised I was at how quickly you got this equipment on ebay and sold.  I was also very pleased by the prices that you were able to get for me.
 
Thank you again for making this an easy process, and making my experience with Leland a great one!  I will tell everyone about the Leland Upgrade team and how you enabled me to upgrade my fly fishing equipment painlessly and without spending a lot of money!
Thank you again.


2/14/13
Tom of
Danbury, CT


Attached please find a photo of me with a beautiful brown trout caught using my new Abel reel purchased from Leland. You guys are the best in offering advise and your upgrade program is Great !!!!


 

2/13/13
Jack of
Oklahoma City, OK


Having fly fished for over 40 years, I have accumulated a lot of equipment that I don't use anymore…that is until I found your upgrade program.  Now I am able to have the Loop Cross S1, what I consider the best fly rod made. I can't thank you enough for providing this service.  Leland has a customer for life now.


 









11/21/12
Duncan of Orange Beach, AL

I wanted to post about a great experience I had with Leland Outfitters and their exchange program. I shipped them a bunch of old flyfishing equipment I no longer used, they cleaned it up and sold it on ebay for me, and I was able to buy new equipment. It all worked just as it was supposed to, and that doesn't happen very often these days. I can highly recommend you do business with this shop.










8/21/12
Joel of Dutch Flat, CA

Job well done.  This really is a no-hassle way to clean out the closet of gear I wasn’t using and get some items that I do need for Christmas Island.    
I’ve not listed anything on ebay before, but watching the process was like fishing itself, toss the offering out there and see what happens.

And now for the fun part!
Cheers,
Joel


 


7/2/12
Cary of Arlington, VA

I promised myself no new fly rods until I got rid of some that I no longer use so naturally Leland Upgrade came to mind. I now have sold seven rods through Leland and I am confident that I got a good price for every single one (and I saved myself a lot of hassle) because Leland was the interface with the buyer. They kept me well informed and was a pleasure to work with.  And I cannot wait to go fishing with my new gear.









4/24/12
Michael of Branford, CT

Big thanks to Casey and the guys at Leland outfitters for rigging my tibor reels,, they are amazing reels.. the backing and the bimini loop got plenty of work this week,, it helped land this 41"-35lb bass
the upgrade program is the best!!!!
thanks!


4/25/12
John C. of Illinois


Just a short note to express my complete satisfaction with
your program. You were most helpful before I sent my rod to you--and after the rod sold as well. Your pictures and comments were the reason the rod did as well as it did. I would not hesitate to make your talent, as well as your program, public. What an asset
for a fly shop to have.





2/14/12
Mark of Southern California

I wanted to let you know how pleased I am with the Leland Upgrade Program.  The process was completely painless and the descriptions of the my gear were well written and accurate.  The best part was the results, so much better than I expected!  I will definitely do this again in fact I’m cleaning out my garage now.


1/23/12
Alain of Branford, CT

I am really pleased with the Leland Upgrade Program.  The no-nonsense
commission is perfect, as the people who send you product can
easily track their auctions and know immediately what they are owed in
store credit.  Casey did a great job answering my questions and
updating the auction's progress and payment.  You did everything
perfectly and the listing was the most professional I have seen.  Your
photography and listing was top-notch.  I have already recommended
your service to numerous people in the Northeast (I am part of the
competitive fly-fishing community and a huge proponent of European
nymphing styles).  There are other eBay services, but none as
professional as yours.



11/25/11
Derry of Ireland

In relation to feedback on the Leland Upgrade experience, I am very satisfied especially with the ability to follow the auction on ebay. This was my first time to use this facility and will certainly use it again very soon in the future. It’s amazing to discover how many rods / reels one has that are seldom used!! Great idea and works well for all.





11/02/11
Scott of Horseshoe Bay, TX


I can't thank you enough for your encouragement to gather up some of my seldom used fly fishing gear and give you a chance to find it a new home. Your program is marvelous and you really do absolutely everything involved in the auction sale process. Every item I sent you was very professionally marketed and each one brought far more value that I expected. It certainly will not be a problem to spend up my







8/29/11
Greg of Fair Oaks, CA


"A Fly Fishing Fairytale" Once upon a recent time there was a tall fly fisherman who during the course of a passionate fly fishing life accumulated many rods,reels and spools that he no longer used. The formerly utilized fly gear languished in a desk,closet and his garage. The equipment was much too fine to not be used and their disuse caused the fly fisherman minor ennui and consternation.  The accumulated unused gear also inhibited the fly angler from buying new and finer gear. As great luck would have it the fly Angler learned of a magician's guild known as Leland Fly Fishing's Upgrade Program where sorcerers could invoke spells that allowed used fly fishing gear to regain some of the luster of it's youth.  the gear was then sold for astonishing prices throughout the known world.  Casey and Jon were the names of 2 of the affable, engaging and expert sorcerers. In short order the tall fly fisherman sent more than 20 spools,reels and rods to the LFF UP and they sold the gear to fly fisherman across the globe.  The story continues and the tall fly angler has new and advanced gear with poetic names like VXP, spey, Galvan and Rio which have graced waters in British Columbia, Mexico, Montana, the California Delta, Northern and Central California with the Amazon on the horizon...........





8/09/11
Steve of South Korea


I have just shipped my third (and probably not final!) batch of gear to the Leland Upgrade Program - what can I say, I wouldn't keep using it if it didn't work so well! Even though I live in Asia, it is still worthwhile for me to use the program - for starters, Leland make it so easy, I get exactly the same outcome as if I did it myself, but they do all the work, plus their status on eBay adds value to my goods when they sell. I have sold several rods, reels and spools and all have sold equally well, in some cases for more than I bought them for!

It's a great service, and it has allowed me to upgrade a rod and some reels to current models. Which fly fisherman doesn't like new gear??!!

Also the team at Leland is very efficient, provide great customer service and communicate well.






7/27/11
Mark of Fair Oaks Ranch, TX


I wanted to write and let you know that I have now sent you ALL of my older rods to be sold through Leland Upgrade. I am truly amazed at how well the upgrade program has worked for me. I have never heard of a better program for selling off older gear. I applaud your level of professionalism and knowledge regarding the upgrade program and it is certainly a pleasure to call you and discuss different ideas regarding fly gear. Additionally, I want to thank you for introducing me to the Red Truck Series fly rods. As you know, I was a bit skeptical of them in the beginning. As it stands today, I know of no better rod regardless of the price. Certainly the Red Truck rods are a great value but the "fishability" of these rods is second to none, regardless of the price. In short, I am absolutely thrilled with Red Truck rods. Also, I appreciate you sending the Red Truck Premium 5wt to my friend in such a timely manner. Keep up the great work. You guys have an amazing shop and an even better customer service package. I look forward to working with you in the future





7/18/11
Juan of Clayton, CA


The Leland Upgrade program: easy as heck, reliable, and a great excuse to visit the shop! I have used it on a number of occasions and have really
enjoyed it.  The guys are super professional, prompt, and very
knowledgeable!





6/29/11
Jerry of Edmond, OK


If you are an angler who wants to sell good stuff in order to get even better stuff, then Leland Upgrade is the only way to go.  Jon and the guys will prep your gear, take professional grade photos and list it in a manner that will guarantee top dollar.  Get serious, who has the time to sell gear?
Leave it to the professionals. You should be out on the water.  Thanks again to Jon and Casey.







5/9/11
Al of Excelsior, MN


Leland’s Upgrade Program is one of the finest services in fly fishing.  Take that reel you never use or the rod you want to upgrade and send it to Leland.  Their photographers and copywriters will present it on ebay, honestly describing it but putting it in the best possible light.  Sincerely, unless you’re a professional you can’t matching Leland’s presentation or the financial results.  The profit on the sale becomes a store credit, and you’re ready to go shopping. 




4/25/11
Gregg of Longmont, CO


This will be my third and fourth rods to sell through the Upgrade Program. The first sales went so well. I was impressed at the professional way everything was handled from the start to buying my new Scott T2H switch rod. I am convinced that you net me more cash because of the great presentation and the Leland name.


Thanks, Gregg






4/14/11
Mark of Great Falls, MT


I recently went on my first Salt Water trip and after doing some research I decided to go with the Hatch reels for the trip. I was not disappointed by their performance. When I returned to the States, I decided to make the full conversion to Hatch reels for all my fly fishing and the Leland Upgrade Program was perfect for this goal. I sold all of my non Hatch reels and used all the profits to replace my old fresh water reels.  I got top dollar for my old gear  and I had no hassles selling it. Leland took care of it all.

My only problem is now I also started buying from the Leland Upgrade
listings.  I found some great values and hard to find merchandise.  I check the listings very few days looking for that new used gear item I can't live without.

The program is very well run and organized. The staff have been excellent in customer service. I would highly recommend this program.




4/4/11
Reverend Joel of Bradenton. FL


I want to thank the Leland Upgrade Program for this incredible program! You guys made it possible for me to sell my used gear, some of it decades old, and get equipment I’d been dreaming about. When I sent my gear to you I had hoped to sell enough stuff to partially finance one particular Winston bamboo fly rod. Not only did I get the Winston bamboo but amazingly I was able to pick-up two Winston IIIx rods and a tackle pack for my spring bonefishing trip to the Bahamas.

This program is great! Selling my used equipment was easy, stress-free and may have contributed to the improvement of my marriage!






3/24/11
Sergey
of Simsbury, CT


"About my experience with Leland Upgrade I can address to everyone that no matter if you are selling or you are buying from Leland Upgrade like I did few times during last three years, you can be absolutely sure that your product will get best professional evaluation and presentation allowing other people to buy it with confidence and trust. In my opinion this is the key of any Upgrade program and Leland has developed it extremely well."





3/7/11
Bob
of El Dorado Hills, CA


"I am heading to Belize for some saltwater fishing in June, 2011. Needed to standardize my reels. Had an Abel Super 8 and Sage 3400D with spools for my 10wts. Decided to purchase two Tibor Riptide reels but how do I sell my Abel and Sage? Bingo, the Leland Upgrade Program. Jon & Casey handled the selling of the reels on eBay from start to finish. I received a good enough price that I was able to purchase one of the Riptides and some accessories. If this program was not available I would probably still have the two reels and spools. Jon and I are also working on some additional equipment that I need. To Jon and the Upgrade Program, "Job Well Done"







2/12/11
Cole
of Pingree, ID


"Leland does an amazing job of taking  the hassle out of selling your gear.  I was impressed by the prices they got for my gear and the quality of service they offered.  They truly know what they're doing and don't charge any dumb fees or commission. They did a great job selling my old gear.  The other thing great about this program is that your store credit can literally get you any of the top gear in the fly fishing industry.  The bonus with this program is that Leland has some of the best customer service around.  Talking to them on the phone is just like walking into your local fly shop.  They are knowledgeable and caring and really want to make you happy with your purchase."





1/4/11
Brett
of San Rafael, CA


"I had heard good things about the Leland Upgrade Program (LUP) from my brother, who had taken advantage of the program several years ago. I had a closet full of 2-piece rods that were not likely to see the light of day again, so I decided to see if I could recycle them through the LUP. After receiving about 3 times the amount I had anticipated, I went back to the closet and pulled out bags of old reels from different phases of my fishing career, spanning the last 15 to 20 years. All of the items auctioned on eBay were professionally described and accurately rated for condition. Duplicate reels and spools were staggered to get maximum return. When it was all said and done, I netted about $5,000 from gear that was previously destined for the dust bin. The staff is very knowledgeable and extremely friendly. I highly recommend the LUP to everyone with unwanted or out of date gear - everybody wins."








12/08/10
Jon
of Canby, OR


"I could not be happier with the Leland Upgrade Program! Finally, a
guilt-free way to fish with the newest and latest gear. The guilt of leaving
perfectly usable gear in the closet just to fish with the latest gear kept
me from buying what I really wanted. Thanks to the Upgrade Program, no more gear guilt.

The help from the Leland staff has been nothing short of impressive. In
those rare instances that one of their staff doesn't know the answer, they
get me to a person who has the answer."






    



12/07/10
Patrick
of Feasterville, PA


"I was a little hesitant about sending my gear across the country to be sold on ebay. However after dealing with the Leland staff on previous occasions I knew it was in good hands. The quality of their descriptions and photographs was great, and they even took the extra time to clean all my gear so it would turn top dollar. I ended up with more credit than I thought my old gear would receive. Constant email updates and contact through phone calls let me know I was in good hands and Leland's costumer service is second to none. I will not be hesitant in the future to go to Leland for any of my fly-fishing needs!"
 



 

12/02/10
Jim
of Shreveport, LA


"Like most fly fisherman, I have accumulated a lot of gear over the years
that - while fine when I bought it - has spent more time in the fishing
closet lately than on the water... Happily, I have recently discovered the
Leland Upgrade Program as a way to turn that lonely gear into money.
-
The program is simple - send your gear to Leland and they'll clean it up for you, sell it on Ebay and won't charge you a dime more than Ebay would charge you for selling it yourself - leaving you with top value for your gear in store credit at one of the top fly shops in the country.  Ariel and the entire Upgrade Team are pros whose specialty seems to be putting dollars in your pocket.
-
Once your gear is sold and you have your credit, you'll find the Leland staff is an invaluable resource for information on the replacement gear you need no matter where or how you fish. From the newest cutting edge technology to time-tested gear that evokes the rich tradition of our sport, the Leland staff can help you find exactly what you want and need."








10/19/10
Kent of Bedford, NH


So here I am in Bedford, New Hampshire wondering what to do with some quality fly-fishing gear that hasn't seen the water in just about two years. According to Mapquest my home is 3,128 miles away from your flagship store in San Francisco. That said having done business with you in the past via eBay I decided to take advantage of your upgrade program and let's just say I am so glad I did. From the very beginning Ariel Molina was tremendously helpful guiding me through the description and shipment process. As promised the shipping labels arrived via email, I shipped them from the local UPS Store and I was told my gear arrived safely. A few days later I checked out my gear on eBay under the Leland banner and I was stunned at the quality, professionalism and presentation of my gear on eBay and not only that one week later I was very very pleased with the result.

For anyone reading this email I have a little bit of advice for you, buy the best gear you can afford, take good care of your gear and if you ever want to upgrade or sell your gear use the Leland Upgrade Program!

07/18/10
L
arry of Grand Rapids, MI


Larry was most impressed with the communication from the Upgrade Team during the sale of his gear.

Best of all, he got a little more credit out of the experience than he expected. Here's how Larry's expectations were exceeded:

 

“When I first came upon it online, I thought it would be a good way to sell some old fly fishing equipment, and I didn't have any idea as to current value, collectiblity or demand,” Larry said. “I had a number in mind as to what would be a fair price for my gear and was pleased and surprised to have gotten twice what I expected.”

 

06/06/10
Phil of San Diego, CA

 
Phil upgraded a handful of his collection of older model rods and reels.
 
After the sales were finished, he was impressed with the quality and professionalism of the service:
 
“I think your text and quality photos add more appeal to the eBay auction process than I could do on my own; plus, I think buyers feel more comfortable with a retailer than an individual,” Phil said. “As long as I keep fly fishing, I figure I could always use the credit at Leland. When I'm in SF, I always stop by to see what's new.”
 
After the credit was tallied, he picked up a new Scott S4 4-weight rod and a Simms Windstopper DL Jacket for the small streams and chilly weather in the High Sierra.

 

GET STARTED NOW

 
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Frequently Asked Questions

What is Leland

What is your Returns/Exchange policy?

How long until my bank issues return credit?

Do I have to pay sales tax?

Do you match prices?

Do you offer price protection?

What is your shipping policy?

Can I use my Leland Upgrade credit on this site?

What methods of payment do you accept?

What is Leland Live Chat?

What is your privacy policy?

Your photos and copy are great; Can I use them?

What is Leland?

 

Leland Fly Fishing Outfitters is a full-service fly shop providing anglers in the Bay Area and Sonoma Valley with top quality education and gear since 1985. The difference? We only carry the gear that we endorse and fish on our days off. We guarantee that our curated inventory represents the best of today's fly fishing equipment.

Leland Fly Fishing Outfitters
24120 Arnold Drive/Highway 121
Sonoma, CA  95476

Toll Free: (866) 672-1959
Phones are staffed by Phone - Monday-Friday, 9AM to 5PM Pacific Time
service@flyfishingoutfitters.com

What is your Returns/Exchange policy?

We call it the FISH ON RETURN POLICY or FORP. If you buy something and if it falls short of your expectations in any way, or you just want to demo an item for 59 days and you did not fall in love, FORP it. Just send it back. This policy is good for 60 days after you receive a product, and it has virtually no restrictions. Rods, reels, waders, clothes, luggage, accessories. No Questions Asked. We're not happy unless you are. Simple as that. . . Fish On!!
The only exceptions to our FORP policy are special order or custom items and items on sale.  Our address for returns and exchange:


Leland Fly Fishing Company 
Attn: Exchange/Returns Dept.
24120 Arnold Drive

Sonoma, CA 94578


If you'd like to make an exchange, do so in one of two ways:

1) The Best Option is to immediately place an order for the replacement items. Do this online or over the phone with one of our fish whisperers. You will be billed for these items. At any time -- during, before, or after this second order -- you can ship us the unwanted items from your original order, and upon receipt of them here we will credit you for those items. Please use the back of your invoice for any comments, and include it (or a copy) with your return shipment. This method ensures the most efficient processing of your return, but more importantly, it ensures the best availability of the new outgoing replacement items.

2) The Second Best Option: Ship us the items you'd like to exchange. Please include a copy of your receipt and write instructions detailing the exchange (For example: "These Medium Waders are too small, exchange for size Large of the same wader.") In most cases, on receiving your original items, we'll issue a credit on the next Thursday. (If something comes up, we'll call you to get it straightened out.) Your replacement items will ship out within 2 business day and will be charged as a separate transaction. Please be aware that the hoped-for replacement items may sell out while your exchange is in transit. This is the reason that the above option is encouraged. If you'd like to make a return, please ship the items to the address above and include a copy of your receipt. In most cases, we'll issue a refund to the credit card you used for the original purchase on the first Thursday after receipt of your goods. If something comes up, we'll call you to get it straightened out. Worry not.

How long until my bank issues return credit?

A note on Credit Card Companies: In more than twenty five years of retail experience, we've seen that some banks and credit card companies are a bit slower in issuing credits to your account than they are in debiting it. As such, two charges might appear on your online statement or account balance for a brief period of time while your bank or credit card company goes through the credit-issuing process.

Do I have to pay sales tax?

If we are shipping your purchase to a destination outside of California, you won't be charged sales tax. For those orders sent within the state, you will be charged the appropriate rate.

Click here to return to the top.

Do you match prices?


Yes. We do our best to keep our prices as low as possible. But if one of our competitors goes lower, don't hesitate to ask us beat their price.
Please keep in mind that sometimes price-matching isn't as simple as it appears. We like to make sure we're comparing apples to apples. There can be great variation in the cost of bundled or kitted products.  Some retailers choose to cut corners by using second-rate products to round out their packages. When comparing prices, please make sure to keep an eye out for such details!

In order to consider a price matching request, we will require proper documentation:

(1) A link to a webpage showing the lower price.

(2) A forwarded email with the price quote, including the name of the retailer in order to ensure that they are an authorized dealer of the products they're promoting.

Then lets get you fishing with great product at 10% less.

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Do you offer price protection?

Yes we do. If you purchase a product from us, and we end up reducing the price of that item within 60 days of your purchase, you are welcome to contact us and we will issue you a Leland gift card for the difference. This policy only applies if we have the same size and color of the item that you originally purchased in stock, as sometimes we'll reduce prices when we need to get the last few stragglers of a given product out the door.

Please note that our Price Protection policy will not be applicable to promotional discounts. Promotional discounts are not applicable to previous purchases.

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We offer a straight-forward shipping policy. FedEx  Ground is our standard method of shipping, and we charge a straight  flat rate: ten bucks (US$10). Yes, that's right, only $10 for FedEx  Ground shipping within the Lower 48 States, for any size order!

Typically,  we will process your order and get it out the door within 1 or 2  business days (not including weekends). However, during our epic sales,  processing orders can take a little more time, so please be patient. If  time is tight and you need your new gear in a hurry, and FedEx Ground  Shipping will not work for your situation, we can expedite your order by  using FedEx OVERNIGHT, 2nd DAY AIR, EXPRESS SAVER (3-day service).

If  you have any concerns or questions whatsoever about shipping to your location, please contact us toll-free at 866-673-1959. You can reach us  from 9:00am to 5:00pm, US Pacific Time, Monday through Friday. If  you live beyond the boundaries of the Lower Forty-Eight United States,  in Hawaii, Alaska, or a US Territory like Puerto Rico, you'll be charged  a flat rate of $35.00 for FedEx expedited service. If you're outside the United States, we ship via FedEx International Economy for a flat rate of $60.00 USD.

 Can I use my Leland Upgrade credit on this site?

Yes. The Leland Upgrade Program and the credit it generates is a premium service now available on our websites. There are no exceptions. For more information about the Leland Upgrade Program, click here. 

What methods of payment do you accept? 

We accept Visa, American Express, and Master Card, as well as payment through Paypal.

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What is Leland Live Chat?

Leland Live Chat is just like it sounds: an online chat service that allows you to connect with our team of fly fishing experts for one-to-one customer service. We want to be your local fly shop, so we utilize Leland Chat to answer your questions and help outfit you with the exact gear you need. So whether you are looking for a new fly rod or a set of wading boots for your upcoming flats trip, use the Leland Chat to talk with directly with someone in the shop.

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For our full privacy policy, click here.

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Sorry, no writing or image from this site can be used without permission.

Feel free to LIVE CHAT with one of our experts.

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We want to make sure that the only thing you have to worry about is fly fishing.  After your purchase from Leland, if you see a lower price within 30 days, we will be happy to give you a store credit for the difference. We want you to have the most comfortable shopping experience possible and that begins with the best possible price.

Warranty Information

We make sure that all of our manufacturers' warranties meet or exceed industry standards.  Beyond this we personally stand behind everything we sell. So if you have a problem with any item you purchased from us, please let us know. We will do everything in our power to correct it for you.

Warranty & Repair Leland Rod Co.

We know your time is valuable, especially your time on the water. We also know that even a finely-crafted, well-designed fly rod can break. If this happens to your favorite Leland Rod Co. fly rod, just give us a toll-free shout or shoot us an email and we'll have you casting Master Casts very soon.

  • Precision-fit ferrules guarantee a perfect match, every time.
  • Expedited shipping available.
  • $60 per broken section.


Please call (866) 672-1959 x122 or email Burke White at burke@flyfishingoutfitters.com

Warranty & Repair Red Truck Fly Rods

The fastest rod repair in the industry!

Precision-fit ferrules guarantee a perfect match every time, and eliminate the need for you to ship the entire rod to us. Good for your wallet and good for the environment.
 
You will have you new section 3 business days from when you purchase online.
 
Replace you broken section here: Link

Warranty & Repair Loop Tackle

Individual sections of all Loop fly rods, with the exception of the LTS, can be replaced through Leland Fly Fishing Outfitters for a cost of $60 plus shipping. For warranty issues regarding fly reels, apparel and accessories, contact Leland Fly Fishing Outfitters with the nature of your situation and we will take every step to promptly address your requests.

In most cases, you can be back on the water within a few days.  ($15 3-day shipping)

Please enclose a short description of the problem with all warranty returns.  

Repair Center directly, please call (800) 217-4667

Simms Gear Fixed?

Simms Repair Center, click here to create a Return Authorization number and begin the repair process. Turnaround time for repairs (with shipping) is about two (2) weeks, but may be longer during periods of high volume. Simms Repair Center directly - (800) 217-4667.

Feel free to LIVE CHAT with one of our experts.

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